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TX901-TX946.5 - Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Notable Book Titles
Resort and Hospitality Books are located at the Nelson 10th Street Campus.
Applied Facilities Management for the Hospitality Industry by John EdwardsApplied Facilities Management for the Hospitality Industry is designed to provide readers with a practical approach to understanding the activities and responsibilities involved in managing the aspects of a hospitality enterprise. It presents real world analysis of the concerns, issues, and practices used by facilities managers in the profitable support of hospitality operations. Written in clear terms and using a common-sense approach to facilities management, the book approaches complex issues in an easy to understand and relatable manner. Specific topics include the functions and responsibilities of a facilities manager, information management, effective communication, workload planning and staffing, and financial management, among others. Applied Facilities Management for the Hospitality Industry features management tools and systems developed and used by the author in the management of large buildings and systems. Using real world experience in both the facilities and construction management of modern buildings and campuses, the book enables readers to not only understand the concepts, but also be prepared to use them in real world facilities issues in the hospitality industry.
Call Number: TX 911.3 M27 E39 2018
Publication Date: 2018-12-31
The Branding of Tourist Destinations by Mark Anthony Camilleri (Editor)The marketing of tourist destinations requirescontinuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understandingof different tourism products, marketing strategies and destination branding tactics,as well as useful insights into sustainable and responsible tourism practices. The authors present contemporary conceptual discussions and empiricalstudies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations(DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel,tourism, hospitality and events indifferent contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador.
Call Number: G 155 A1 B73 2019
Publication Date: 2018-12-04
Check-In Check-Out by Gary K. Vallen; Jerome J. VallenThe leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest's experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.
Call Number: TX 911.3 M27 V352 2018
Publication Date: 2017-05-26
Hotel Operations Management by David K. Hayes; Jack D. Ninemeier; Allisha A. MillerFor the Introduction to Hotel Operations or Introduction to Lodging course in Hospitality Management departments. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the 3rd Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel's--and their own--success.
Call Number: TX 911.3 M27 H39 2016
Publication Date: 2016-07-20
Mass Tourism in a Small World by David Harrison (Editor)This book reviews all aspects of the phenomenon of mass tourism. It covers theoretical perspectives (including political economy, ethics, sustainability and environmentalism), the historical context, and the current challenges to domestic, intra-regional and international mass tourism. As tourism and tourist numbers continue to grow around the world, it becomes increasingly important that this subject is studied in depth and best practice applied in real-life situations. This book: - Is the first to address a range of theoretical issues relating to mass tourism; - Uses a wide selection of case studies to translate theory into practice, covering the historical rise and fall of UK seaside resorts, the increase in Chinese tourism, conflict between different mass tourism groups, destination transformation from mass to niche tourism, and specific problems facing cruise ships; - Is written by a range of international, established authors to give a global perspective on the subject. Finishing with a speculative chapter identifying potential future trends and challenges, this book forms an essential resource for all researchers and students within tourism studies.
Call Number: G 155 A1 M3447 2017
Publication Date: 2017-07-06
Resorts by Robert Christie MillThe 3rd Edition of Resorts: Management andOperation is a summary of almost 30 years of thought, analysis,and research into the field of resort management written from abusiness viewpoint yet takes into account the unique structure ofresorts. The text is divided into three sections. Each section hasa philosophical basis for the inclusion of the subsequentprinciples and practices. The first section covers major types of resorts: those that aremountain-based, beach-based and golf/tennis based. Two chapters aredevoted to each of the various resort types. The first chapters ofeach resort type focuses on development issues with the impact onoperations noted throughout. The second chapter in each resort typedeals with guest profiles and management issues. The second sectionhighlights what makes managing a resort different from managing a'regular' hotel. The final section features a newly expandedchapter on spas, pools, and indoor water parks along withindividual chapters on specialty resorts, cruise ships and casinos,reflecting the importance of these types of properties.
Call Number: TX 911.3 M27 M538 2012
Publication Date: 2011-09-21
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